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Reference recovery

Check your electricity bill by meter number

Pakistan's bill-lookup portals need a 14-digit reference number, not a meter number. But the meter number stamped on your physical meter is the most reliable clue for recovering a lost reference — the DISCO helpline can trace the reference from the meter number in seconds.

Meter number vs reference number

These two numbers get confused constantly. Your meter number identifies the physical device on your wall — it's 8-11 characters, usually starts with a letter (L, M, E), and stays with the meter even if you change owner. Your reference number identifies your account with the DISCO — 14 digits, keyed to your installation address, and unchanged even when the meter is replaced.

PITC and every DISCO portal query on reference number because that's the primary key in their billing systems. The meter number is stored as a secondary field on your account record — helpline agents can look it up either way.

How to recover your reference from the meter

  1. Locate the meter — typically at the entrance of your property, in a locked cabinet or on a pole.
  2. Read the meter number — engraved on the top of the face (digital) or on the side plate (analog).
  3. Take a clear photo — including the current reading. This becomes your dispute evidence if you need one.
  4. Call 118 — give the agent your meter number and installation address. They read back the 14-digit reference.
  5. Use our universal checker to open the bill.

Save your future self the trouble

Once you have the reference, save it in your phone as a contact named "LESCO reference" (or your DISCO). Better yet, snap a photo of any past bill and file it in your phone's cloud album — the reference, meter number and helpline are all right there.

The recent numbers you check on BillHub are also kept in your browser (localStorage only, not sent to any server) so re-checking is one tap on the homepage.

Frequently asked questions

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